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NextCRM

Unified inbox

Every channel. One inbox. Right next to the lead.

Bring social messages, SMS and e-mail into one place, link each conversation to a lead and let Lora draft the reply.

Messages from WhatsApp, Instagram, Facebook Messenger, Telegram, SMS and e-mail arrive in one inbox. A WhatsApp conversation linked to the lead Anna Berger of Hofmann Logistik opens, Lora drafts a reply and it is sent.

Unified inbox

Example data

Social Inbox

WhatsApp, Instagram, Facebook Messenger, Telegram and your website chat in one inbox. Assign conversations, link them to leads and answer without switching apps.

  • WhatsApp Business via your own Meta app (Cloud API, text messages)
  • Instagram and Facebook Messenger messages and comments
  • Telegram bot conversations and your own website chat widget
  • LinkedIn lead forms and TikTok comments arrive too (receive only)

SMS, calls and e-mail

Two-way SMS and calls through your own Twilio account, and e-mail from your own address with 9 mail providers to choose from.

  • Two-way SMS via your own Twilio account
  • Calls in the browser or on your phone – Lora summarises recorded calls
  • Gmail / Google Workspace, Microsoft 365 / Outlook, Yahoo Mail, IONOS, STRATO, SMTP (any server), SendGrid, Mailgun, and Amazon SES
  • STOP/START handling for SMS and WhatsApp

Gmail and Outlook, connected

Connect Google Workspace or Microsoft 365: only e-mails that involve your leads are synced into their timeline, and meetings stay in sync with your calendar in both directions.

  • Newsletters, bulk and automated mail are filtered out
  • Two-way sync with Google Calendar and the Outlook calendar
  • Pause, exclude labels or folders, disconnect at any time

AI replies you control

Lora can draft replies for you to review, or answer on autopilot where you allow it – and create leads from new conversations.

  • Manual, draft or autopilot mode
  • Suggested reply, task or next stage for new lead e-mails
  • Plan entitlements apply

Launching soon

Get first in line for Lora

Early sign-ups get access first. We send one e-mail when doors open – then Lora takes over your busywork from day one.

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